SERVICE CHARGESService charge on outstanding items for the 2009-10 fall/winter session begins in November. Accounts with an outstanding balance are subject to a monthly service charge of 1.5% compounded (19.56% per annum) assessed as of the 15th of every month. Accounts must be paid in full by April 2010. If someone else pays your fees, it is your responsibility to ensure that person knows the requirements.

NO INVOICESThere are NO batch mailings of paper invoices throughout the session. Students are expected to monitor their account using the SWS (ROSI). Student Accounts sends out monthly reminder notices using the UTOR email service. Ensure that you activate your UTOR email address.

ON A COURSE WAITLIST?Remember - once you move from a waitlist into an activity you will be responsible for all additional fees assessed. Check your account on ROSI; invoices are not mailed to you.

REFUNDS BY DIRECT DEPOSITRegistered students can choose to have refunds deposited directly to their bank account instead of having a cheque mailed. Sign up for this option by recording your bank account details on the SWS (ROSI). It is important that the details be recorded correctly, so follow the sample provided.

OFFICE HOURSStudent Accounts will close at 3 p.m. on the last Wednesday of every month for a staff meeting. During the fall session these dates are October 28, November 25, and December 16.