NEW PAYMENT OPTION - PAYMENTS FROM OUTSIDE CANADATravelex Bank to Bank Transfer is now available for students to pay the Canadian dollar payment in the currency of choice at a local bank at a competitive exchange rate and with NO transaction charges from Travelex or the University of Toronto. See Fall Winter 2009 2010 Session Payments instructions for more information. This option is not yet available for admission, acceptance, confirmation deposits for entry into academic programs and residences.

SERVICE CHARGESService charge on outstanding items for the 2009-10 fall/winter session begins in November. Accounts with an outstanding balance are subject to a monthly service charge of 1.5% compounded (19.56% per annum) assessed as of the 15th of every month. Accounts must be paid in full by April 2010. If someone else pays your fees, it is your responsibility to ensure that person knows the requirements.

RESIDENCE CHARGESWinter session residence charges will be posted to the accounts on Dec 16. If you are in a residence and your residence charges are part of your ROSI account; please check your account. Print an invoice from ROSI if you need it.

NO INVOICESThere are NO batch mailings of paper invoices throughout the session. Students are expected to monitor their account using the SWS (ROSI). Student Accounts sends out monthly reminder notices using the UTOR email service. Ensure that you activate your UTOR email address.

ON A COURSE WAITLIST?Remember - once you move from a waitlist into an activity you will be responsible for all additional fees assessed. Check your account on ROSI; invoices are not mailed to you.

REFUNDS BY DIRECT DEPOSITRegistered students can choose to have refunds deposited directly to their bank account instead of having a cheque mailed. Sign up for this option by recording your bank account details on the SWS (ROSI). It is important that the details be recorded correctly, so follow the sample provided.

OFFICE HOURSStudent Accounts will close at 3 p.m. on the last Wednesday of every month for a staff meeting. During the winter term these dates are January 27, February 24, March 31 and April 28.