University of Toronto Financial Services Department / University of Toronto
Student Accounts
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Financial Holds

Location: > Fees University of Toronto > Sessions > Summer 2017 > Restrictions on Past Due Accounts & Financial Holds > Financial Holds

Financial holds may be placed on a student account for unpaid fees previous sessions that are billed on ACORN/ROSI, and for unpaid fees that are billed outside of ACORN/ROSI. Payment of the unpaid fees does not automatically remove the financial hold. Financial holds are normally removed from the student account within one business day from the date on which the payment has been recorded in the student’s ACORN/ROSI account or in the information system of the department or registration office that recorded the financial hold.

Financial holds will block ACORN/ROSI transcript requests and all financial holds must be released to successfully request a transcript on ACORN/ROSI.

Student Accounts

FINANCIAL
HOLD



Unpaid ACORN/ROSI fees will automatically result in an ACORN/ROSI Student Account Financial Hold:

· On May 1st for unpaid fall/winter session fees

· On September 1st for unpaid summer session fees

· Summer Start Program Students: On January 1st for unpaid annual fees charged in the summer

· Winter Start Program Students: On September 1st for annual fees charged in the winter

Payment of outstanding ACORN/ROSI fees does not immediately remove the Student Accounts Financial Hold on your ACORN/ROSI student account. When your payment has been recorded in your ACORN/ROSI student account, this financial hold will be automatically removed from your ACORN/ROSI student account on the next business day.

Inquiries regarding this financial hold can be directed to info.studentaccount@utoronto.ca or 416-978-2610.

Library
FINANCIAL
HOLD

The Library records their financial holds on ACORN/ROSI and the outstanding library fees on their own information system.

You can pay your library fines in the following ways:
·
online on the Library website at https://payfines.library.utoronto.ca/
· using the
First Stop Telephone Service (416-978-8450)
· in person at Robarts Library

Payment of outstanding library fines will not immediately remove the Library Financial Hold on your ACORN/ROSI student account. When your payment has been received by the Library, this financial hold will be automatically removed from your ACORN/ROSI student account on the next business day. Plan accordingly if you are paying your library fines in order to request a transcript.

St. George Health Service FINANCIAL
HOLD

The St. George Health Service records their financial holds on ACORN/ROSI and their outstanding fees on their own information system.

Please contact the St. George Health Service Office for clarification of the outstanding fees and to make your payment.

Payment of outstanding St. George Health Service fees will not immediately remove the financial hold on your ACORN/ROSI student account. When your payment has been received by the St. George Health Service, the office will manually remove the financial hold on your ACORN/ROSI student account. Plan accordingly if you are paying your outstanding fees in order to request a transcript.

UTM Health Service FINANCIAL
HOLD

The UTM Health Service records their financial holds on ACORN/ROSI and their outstanding fees on their own information system.

Please contact the UTM Health Service Office for clarification of the outstanding fees and to make your payment.

Payment of outstanding UTM Health Service fees will not immediately remove the financial hold on your ACORN/ROSI student account. When your payment has been received by the UTM Health Service, the office will manually remove the financial hold on your ACORN/ROSI student account. Plan accordingly if you are paying your outstanding fees in order to request a transcript.

Undergraduate Registration Office or College; or SGS Student Services FINANCIAL
HOLDS

Inquiries regarding the basis for the financial hold, how to clear this financial hold and when the financial hold will be removed from your ACORN/ROSI student account, can be directed to your undergraduate registration office or college; or SGS Student Services. Plan accordingly if you are paying your outstanding fees in order to request a transcript.



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